SHIPPING & RETURNS
SHIPPING POLICY
ClassyCarry offers free shipping on all orders.
We usually dispatch the order within one to two working days of receiving the order. You would also receive the tracking details by email.
Customers usually receive the products within 7 to 9 working days, once they are shipped. This delivery period may be longer for remote locations within India. If you have any questions about expected delivery period or regarding your order, please email us at infoclassycarry@gmail.com
RETURN & EXCHANGE POLICY
We offer a three day, replacement/ refund on all our products. To claim refund/return a close and clear parcel opening video must be attached in the email.
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Please email us at infoclassycarry@gmail.com and we will have your order picked up and shipped back to us. Kindly note that the email needs to be sent to us within 3 days of the delivery date.
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Product packaging: Kindly pack the product as originally received by you. You can stuff the bag with newspapers and wrap it with bubble wrap or newspaper to avoid damage during transit. Please note that in case the product is found to be used by you or damaged because of not packing the product properly, we will not be able to process the refund.
Refund amount: Refund will be initiated once the return order is received and checked by our team, usually within 24 -48 hours of receiving the return.
Refund account : Please share your bank account details by sending us an email to infoclassycarry@gmail.com
You will receive an email confirmation with the refund details.
Special offers/ discounts : If you have received a special discount because of the products purchased or the total order value, the discount value would be adjusted in the refund at the time of return.
In case you have ordered multiple products as a part of your order, please raise return request for all the products you wish to return at once. We will not be able to process multiple return requests for the same order.
FRAUDULENT ORDERS AND REPEATED RETURNS :
We reserve the right to cancel or hold your order if we are not satisfied with the details provided or suspect a high probability of return based on your search/order history or pincode.
PAYMENTS :
We accept all major credit/debit cards, net banking for payments. The payment options available for your location will be shown upon checkout.
REPAIRS :
In case you find any manufacturing defect in the product received by you, please bring it to our notice within three (3) days of receiving the order. We will arrange for a pickup of the product and arrange for repair/replacement of the product. Please note that we will not be able to offer repair/ replacement for any product after the mentioned time period.